Canon have just released the following information. Note that the mail-in rebates concerned are those related to PRINTERS and some VIDEO products. The current Canon instant rebates on Canon EOS DSLRs and Lenses are NOT affected. The rebates on DSLRs and Lenses are deducted by the retailer at the time of sale and no mail-in of forms is required.
Here is the latest information from Canon
Here's is Canon's earlier message:
Dear Valued Customer,
This is an official message from Canon U.S.A., Inc.
The third-party rebate processing company that was responsible for processing rebate claims and issuing mail-in rebate checks for Canon-brand printer and video products (along with many other products from a number of other companies) filed a Chapter 11 Bankruptcy petition on Friday, November 14. The funds provided to them by Canon U.S.A., Inc. (and other companies) apparently are no longer available to satisfy the rebate checks such company issued on behalf of Canon and other companies. Regrettably, as a result, you should not cash the rebate check you recently received for such products, as it may bounce. We apologize for any inconvenience, delay or confusion this may cause. We are doing everything in our power to promptly rectify the situation.
Accordingly, we request that you take the following actions:
We are committed to ensuring that you receive your rebate as soon as possible and that you will continue to have full confidence in Canon U.S.A., Inc.
We apologize again for any inconvenience.
Sincerely,
Canon U.S.A., Inc.
Updated as of November 21, 2008.
Dear Valued Customer,
This is an official message from Canon U.S.A., Inc.
The third-party rebate processing company, Continental Promotion Group (CPG), that was responsible for processing rebate claims and issuing mail-in rebate checks for Canon-brand printer and video products (along with many other products from a number of other companies) filed a Chapter 11 Bankruptcy petition on Friday, November 14. The funds provided to them by Canon U.S.A., Inc. (and other companies) are no longer available to satisfy the rebate checks that CPG issued on behalf of Canon and other companies.
Canon has made arrangements for such checks to be honored despite CPG's bankruptcy. Accordingly, if you have not yet presented such check to your bank for payment, please feel free to do so now.
Notwithstanding Canon's efforts in making arrangements to have rebate checks honored, as of the close of business on November 20, we received information that a small percentage of the outstanding rebate checks that were issued by CPG and dated on or before November 14, 2008 were returned unpaid. Canon has identified the affected customers and is in the process of sending replacement checks. Please allow approximately ten (10) business days for processing replacement checks. Canon will also reimburse those affected customers their returned check charge (see below for instructions). We apologize for any inconvenience, delay or confusion this situation with CPG has caused.
Accordingly, we request that you take the following actions:
Canon USA Rebates
P..O. Box 342140
Bartlett, TN 38184
Canon Recovery
P.O. Box 343150
Bartlett, TN 38184
We are committed to ensuring that you receive your rebate as soon as possible and that you will continue to have full confidence in Canon U.S.A., Inc.
We apologize again for any inconvenience.
Sincerely,
Canon U.S.A., Inc.